Is this West Springfield hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Springfield hotel have a swimming pool?

No, this West Springfield hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $125 per night with includes Designated Smoking Area, Accessibility, Security/Safety, Fireplace/Heating, Child Friendly, Laundry, Air Conditioner, Parking, Business Services, Bedding/Linens, Wheelchair Accessible, Toiletries, Entertainment, Internet, Kitchen, TV, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Blue – A Modern Hotel, an Ascend Collection Hotel | Hotel in West Springfield

9.4 (146 Reviews) | 1 Bathroom

West Springfield Hotel | Blue – A Modern Hotel, an Ascend Collection Hotel

Hotel in West Springfield

Hotel connected to the convention center in West Springfield with free parking
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Blue – A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Free toiletries

Towels

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Desk chair

Guidebooks/recommendations

Iron/ironing board

Laptop-friendly workspace

Desk

Restaurant dining guide

Connecting rooms available

Phone

Free local calls

Breakfast

Coffee/tea in common area(s)

Refrigerator (on request)

Coffee/tea maker

Microwave (on request)

Parking

RV/bus/truck parking on site

Free self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

6 on-site accessible parking spaces

Elevator

Lever door handles

Wheelchair-accessible path of travel

Grab bar in shower

Braille signage

Wheelchairs available on site

Handrails in stairways

Tile flooring in public areas

Stair-free path to entrance

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 32

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Well-lit path to entrance

Stairway handrail height (inches): 32

Visual fire alarm

Grab bar near toilet

Toilet grab bar height (inches): 32

Elevator door width (inches): 38

Shower grab bar height (inches): 32

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Activities

Theme parks

Outlet shopping

Health/beauty spa

Hiking/biking trails

Casino

Golfing

24-hour fitness center

Entertainment

Satellite channels

42-inch LCD TV

Premium channels

General

Computer station

Lockers available

Elevator

Water dispenser

Front-desk safe

Free newspapers in lobby

Vending machine

ATM/banking services

English

Designated smoking areas

Fireplace in lobby

TV in lobby

Renovated entire property - August 2025

Guest Services

Refrigerator (on request)

Laundry facilities

Microwave (on request)

Dry cleaning service

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Multilingual staff

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20 per day.

Payment Policy

Rollaway bed fee: usd 20 per day credit card charges are subject to a surcharge of 4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0001113250 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Vivienne

Jan 27, 2026 07:34:31 AM

Review Score: 8

Summary: Its a lovely hotel and but let down by the rules that rooms are only serviced every 4 days in spite of requests Michael in the management team more than made up for it, Room 431 needs new lights and a bathroom that functions better . No mirrors with lights. No where to put tooth brush or soap bar etc in show. No trays at all . It's not thought through,. It has the makings of a good place and Michael was kind and helpful . We also had great help with rescue from the snow as our car was snowed in.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking, Corner Room Size: m² 1 King Bed	General Bathrobes, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Double Beds, Non Smoking Room Size: m² 2 Double Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub) Room Size: m² 2 Double Beds	General Bathrobes, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed, Non Smoking (Efficiency) Room Size: m² 1 King Bed	General Bathrobes, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking Room Size: m² 1 King Bed	General Bathrobes, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds, Non Smoking Room Size: m² 2 Double Beds	General Bathrobes, Bed count minimum 2, Bed count maximum 2