The Donna Portals | Hotel in Portals Nous

| 9.1 (473 Reviews) |   Pet Friendly  10 Bathrooms  20 Guests
Portals Nous Hotel | The Donna Portals

Hotel in Portals Nous

Out of the ordinary treatment with world-class service at The Donna Portals Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dove into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel. Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services. Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability. Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay. Just a 15-minute stroll from the charming Port of Portals and 12 mi from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.

The Donna Portals is located in Portals Nous.

This 44 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Ocean View, EV Charge Station, and several others. This is a 5 star rated property and has over 473 reviews with the average score of 9.1 . Coming to Portals Nous and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 44 Bedrooms Hotel if you want to learn more about this place in Portals Nous. These details are authentic, as they are provided by our partner, booking.com.

This The Donna Portals in Portals Nous is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Donna Portals”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Restaurant
  • Breakfast in the room
  • Bar
  • Fruit
Parking
  • Parking
  • Parking on site
  • Accessible parking
  • Parking garage
  • Private Parking
  • Electric vehicle charging station
Activities
  • Hand massage
  • Fishing
  • Tennis court
  • Steam room
  • Beauty services
  • Spa lounge/Relaxation area
  • Spa
  • Solarium
  • Spa/Wellness packages
  • Beach
  • Neck massage
  • Foot massage
  • Locker rooms
  • Massage
  • Facial treatments
  • Couples' massage
  • Full-body massage
  • Themed dinners
  • Windsurfing
  • Public Bath
  • Fitness center
  • Body treatments
  • Back massage
  • Walking tours
  • Cycling
  • Sauna
  • Beachfront
  • Diving
  • Golf course (within 2 miles)
  • Spa facilities
  • Bike tours
  • Head massage
  • Live music/Performance
  • Fitness
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Facilities for disabled guests
  • Wifi in all areas
  • Non-smoking rooms
  • Safe
  • Elevator
  • Heating
  • Air conditioning
  • Soundproof rooms
  • Pet friendly
Guest Services
  • Baggage storage
  • Fax/Photocopying
  • 24-hour front desk
  • Tour desk
  • Car rental
  • Currency exchange
  • Business center
  • Valet parking
  • Daily housekeeping
  • Private check-in/out
  • Laundry
  • Room service
  • Babysitting/Child services
  • Pet bowls
  • Shuttle service
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Concierge
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Sun deck
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Spa
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

We’re looking forward to welcoming you at the donna portals in mallorca, your oceanfront playground! to make your stay extra special and for any customization, you might enjoy asking us before your arrival for: · spa treatments and massages at our donna health & spa to unwind and recharge (we recommend booking in advance) · romantic details upon arrival for memorable moments as soon as you check-in at the donna · rates for late check-out to linger a little longer in your room (subject to availability and will vary according to room booked) · organize your stay with activities such as padel lessons close to the hotel, tennis courts, golf green fee to amazing courses in the island, boat rentals at the neighboring puerto portals, private excursions and tours to the most special locations in mallorca. · private airport transfers · car rentals: we have special arrangements with local rent a cars with great rates and your favorite car brands · let us know your needs and we will be delighted to assist via our concierge and experience departments. here are a few more helpful details: · please inform the donna portals of your expected arrival time in advance. · all our beds are king or queen double beds, we do not have single beds. · if you haven't already booked your buffet breakfast for your stay, we have both options of buffet or a la cart menus should you decide on the spot, to provide the perfect start of your day and ease into your morning just how you prefer. · in our restaurants, we ask that guests wear as dress code a smart casual clothing, such as long trousers and closed shoes, for example. · the full amount of your stay will be settled at check-in together with a presentation of a valid credit card. · all guests are required to show a photo id and those under the age of 18 can only check in with a parent or official guardian. · special requests are subject to availability and additional charges may apply. please use the special requests box when booking, or contact the property directly using the contact details in your reservation confirmation. · we love having small pets (up to 5 kg) stay with us — €45/day per pet applies—and to ensure everyone enjoys their stay, we have a few simple compliances required: pets should be carried in your arms or in a carrier when entering or leaving the donna. they can be present in shared spaces such as our restaurants but always with a leash, and should never be left alone in the room unless secured in a carrier (and we are informed). we kindly ask that pets stay off beds, sofas, and chairs. please bring your own cover if needed—and please refrain from using hotel towels for cleaning your pet or accessories. you’re responsible for any extra cleaning, damage, or hygiene issues, and if a pet’s behavior disturbs others guests, we may need to discuss alternative arrangements. · should we detect group bookings of more than 5 rooms, special conditions and supplements may apply and the hotel reserves the right to ask for prepaid stays or to cancel these bookings. license number: b56711252guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.48
Location:
9.51
Staff:
9.62
Facilities:
9.37
Comfort:
9.56
Cleanliness:
9.48
Vanessa
Nov 17, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Marcel Wanders Room
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Walk-in shower, Shower cap, Free toiletries, Slippers, Conditioner, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

Quiet street view, Garden view, Inner courtyard view, City view

Kitchen

Wine glasses, Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by stairs only, Lower sink, Adapted bath, Accessible by elevator, Raised toilet, Toilet with grab rails, Roll-in shower, Emergency cord in bathroom, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Beach Level Room
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony

Living Area

Sitting area, Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite Side Sea View
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

View

View, Sea view, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite Beach View
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Penthouse Suite
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Penthouse Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Naughty Suite
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Linens

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Spa Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Outdoors

Terrace, Patio

Activities

Sauna

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

Quiet street view, Garden view, City view

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite Sea View Panorama
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Marcel Wanders Executive
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Wine glasses, Coffee machine

View

Quiet street view, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Stargazer Suite
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
Stargazer Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Hairdryer, Toilet, Toothbrush, Shower cap, Free toiletries, Slippers, Conditioner, Bathtub, Shower, Towels, Bathrobe, Toilet paper

General

Tile/Marble floor, Key card access, Soundproof, Iron, Heating, Safe, Smoke Alarm, Trash cans, Air conditioning

Media & Technology

Telephone, Streaming service (like Netflix), Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Adapter, Feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD US $450
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