Is this West End hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West End hotel?

Check-in time for West End hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West End hotel have a swimming pool?

Yes, this West End hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West End hotel?

Best-rates for the West End hotel starts from $520 per night with includes Sports/Activities, Bar, Child Friendly, Laundry, Accessibility, Security/Safety, Breakfast, Hot Tub, Internet, Wellness Facilities, Guest Services, Toiletries, Kitchen, Wheelchair Accessible, Spa, Pool, Designated Smoking Area, Private Pool, Balcony/Terrace, Business Services, Fireplace/Heating, Air Conditioner, Parking, Restaurant, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West End hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West End hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West End hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West End hotel?

Based on the information reported by the owner or manager, the West End hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West End hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West End hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Grand Hotel & Spa | Hotel in Edinburgh

| 8.6 (3149 Reviews) | 11 Bathrooms 28 Guests

West End Hotel | Sheraton Grand Hotel & Spa

Hotel in West End, Edinburgh

Overlooking Edinburgh Castle, the Sheraton Grand Hotel & Spa is located in the financial district, next to the West End business and entertainment area and a five-minute walk from Princes Street, 1640 feet from Edinburgh Castle. The luxurious, elegant rooms provide free wireless Internet access, interactive satellite flat-screen TV, small sitting areas, and bathrooms with a separate bath and walk-in shower. The large air-conditioned rooms have beautiful furnishings and mood lighting. At One Spa, guests can enjoy complimentary use of the 19-yard swimming pool, gym and fitness studios, and can include in a variety of beauty and spa treatments during their stay (must be booked prior to arrival). The unique and recently renovated Thermal Suite and rooftop Hydropool experiences, known as Escape at One, can be enjoyed at a preferential rate. These should be booked in advance prior arrival at the hotel, together with the Thermal Suite and Rooftop Hydro Pool, which are charged separately. A modern Scottish menu and unique Gin Tasting experience is available in the vibrant One Square Bar + Brasserie.

Sheraton Grand Hotel & Spa is located in Edinburgh.

This 267 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Spa, Toiletries, and several others. This is a 5 star rated property and has over 3149 reviews with the average score of 8.6 . Coming to Edinburgh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 267 Bedrooms Hotel if you want to learn more about this place in Edinburgh. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Grand Hotel & Spa in Edinburgh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Grand Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Special diet meals (on request)

Breakfast in the room

Fruit

Kids' meals

Kid-friendly buffet

Parking

Parking on site

Parking

Accessibility

Lowered sink

Bathroom emergency cord

Raised toilet

Wheelchair accessible

Toilet with grab rails

Activities

Golf course (within 2 miles)

Steam room

Fitness

Sauna

Back massage

Turkish/Steam Bath

Full-body massage

Fitness center

Massage

Indoor pool (year-round)

Open-air bath

Spa/Wellness packages

Head massage

Spa lounge/Relaxation area

Indoor pool

Locker rooms

Spa facilities

General

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Hypoallergenic room available

Heating

Designated smoking area

Smoke-free property

Safe

Wifi in all areas

Elevator

Guest Services

Laundry

Fax/Photocopying

24-hour front desk

Dry cleaning

Baggage storage

Concierge

Meeting/Banquet facilities

Ironing service

Suit press

Daily housekeeping

Room service

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Outdoor pool

Terrace

Outdoor furniture

Security/Safety

Security alarm

24-hour security

Key card access

CCTV outside property

Fire extinguishers

CCTV in common areas

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Breakfast to-go containers

First aid kits available

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Physical distancing rules followed

Cashless payment available

Spa

Heated pool

Rooftop pool

Swimming pool

Infinity pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.66

Location:

9.26

Staff:

8.89

Facilities:

8.76

Comfort:

9.1

Cleanliness:

9.06

Tim

Nov 18, 2025 08:00:00 AM

Review Score: 5

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Clean ,comfortable friendly, good location

Negative: Old television a lot of stations poor reception, low water pressure on basin , shower not very much pressure ,toilet had a boxing which made access a little awkward. reasonable cost for the room but didnt include use of the jacuzzi ?

Summary: enjoyed maybe would try elsewhere next time

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow View Quiet street view Layout Window
Deluxe Room, 2 Twins Room Type: Double Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow View Quiet street view Layout Window
Club Room, Club Lounge access, 1 King Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow View Quiet street view Layout Window
Club Room, Club Lounge access, 2 Twin Room Type: Double Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow View Quiet street view Layout Window
Castle View, Deluxe Room, 1 King Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk View View, Quiet street view, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow Layout Window
Castle View, Deluxe Room, 2 Twin Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk View View, Quiet street view, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow Layout Window
Castle Club Room, Club Lounge access, 1 King Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk View View, Quiet street view, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow Layout Window Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Castle Club Room, Club lounge access, 2 Twin Room Type: Double Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk View View, Quiet street view, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Heated pool, Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow Layout Window Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Sheraton Suite, Spa & Lounge access, 1 King Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Dining area, Sitting area, Sofa, Desk Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Coffee machine, Wine glasses, Electric kettle, Dining table Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Adapter, Sofa bed, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow Pool and Spa Heated pool, Rooftop pool, Pool towels View Quiet street view Layout Window Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Castle Suite, Spa & Lounge access, 1 King Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Dining area, Sitting area, Sofa, Desk View View, Quiet street view, Landmark view, City view Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Coffee machine, Wine glasses, Electric kettle, Dining table Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Adapter, Sofa bed, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow Pool and Spa Heated pool, Rooftop pool, Pool towels Layout Window Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Grand, 2 Bedroom Suite, Castle view Room Type: Double Room Size: 118 m² 2 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Slippers, Bathrobe, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub General Air conditioning, Key card access, Heating, Laptop safe, Trash cans, Iron, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Dining area, Sitting area, Sofa, Desk Bedroom Walk-in closet, Linens, Alarm clock, Wardrobe or closet View View, Quiet street view, Landmark view, City view Kitchen Coffee machine, Wine glasses, Electric kettle, Dining table Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Two-Bedroom Suite with Edinburgh Castle View Room Type: Suite Room Size: 118 m²	General Air conditioning Pool and Spa Pool towels

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9.0 (60 Reviews)

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Sheraton Grand Hotel & Spa | Hotel in Edinburgh

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Hotel in West End, Edinburgh

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

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Pool and Spa

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Pool and Spa

Room Amenities

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Food & Drink

Bathroom

General

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Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room Amenities

Layout

Food & Drink

Bathroom

General

Media & Technology

Services