Hotel with free parking, near Polynesian Spa This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include ATM/banking services and a banquet hall. Rotorua Citizens Club offers 15 accommodations. Cable television is provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
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Amenities
Parking
Other
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Fireplace/Heating
Restaurant
Bar
Guest Services
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 2 pm; check-in end time: 10 pm early check-in fee: nzd 20.00 early check-in subject to availability late check-in fee: nzd 20.00 for check-in between 10:30 am and 12:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available late check-out fee: nzd 20.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 20.0 per night. cribs (infant beds) are not available.
Payment Policy
Early check-in fee: nzd 20.00 (subject to availability) late check-in fee: nzd 20.00 for check-in between 10:30 am and 12:30 pm late check-out fee: nzd 20.00 (subject to availability) rollaway bed fee: nzd 20.0 per night hosted evening meal: nzd 25.00 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals welcome)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Carolyn
Mar 30, 2025 11:19:52 AM
Review Score:
6
Summary: We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
See All Reviews
Reviews
Carolyn
Mar 30, 2025 11:19:52 AM
Review Score:
6
Summary: We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
M
Mar 28, 2025 08:10:51 AM
Review Score:
6
Summary: It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Hanspeter
Mar 25, 2025 06:01:05 PM
Review Score:
6
Summary: Arriving later, I had troubles to find the right entrance - the bar of the club is not for public, you must know where to go. Finally I found it …
Room small and with no fringe, but ok. Wifi poor.
Thomas
Mar 21, 2025 01:35:13 PM
Review Score:
10
Summary: Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Donald
Mar 20, 2025 09:05:19 AM
Review Score:
8
Summary: It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this!
On the following Friday evening the music entertainment kept us awake until 11.15p.m.
Apart from the above we were quite happy with the accommodation.
Bernadette
Mar 9, 2025 10:54:02 AM
Review Score:
10
Summary: Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Rochelle
Mar 7, 2025 12:06:41 PM
Review Score:
6
Summary: It is a cosy warm pl to stay
Marlene
Feb 27, 2025 04:05:36 PM
Review Score:
10
Summary: Very relaxed comfortable place
Easy walk to great resturants, the bus and tourist info headquarters.
Kenji
Feb 25, 2025 02:12:35 AM
Review Score:
6
Summary: Not bad for just staying.
Elina
Feb 23, 2025 07:23:52 AM
Review Score:
8
Summary: The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
