Is this Quest Ponsonby pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Quest Ponsonby?

Check-in time for Quest Ponsonby starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Quest Ponsonby have a swimming pool?

No, this Quest Ponsonby does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quest Ponsonby?

Best-rates for the Quest Ponsonby starts from $89 per night with includes Bedding/Linens, Toiletries, Child Friendly, Internet, Air Conditioner, Wheelchair Accessible, Accessibility, Guest Services, Kitchen, Laundry, Parking, Security/Safety, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Quest Ponsonby a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quest Ponsonby wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quest Ponsonby is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quest Ponsonby?

Based on the information reported by the owner or manager, the Quest Ponsonby indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quest Ponsonby?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quest Ponsonby are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Quest Ponsonby | Hotel in Auckland

| 8.0 (750 Reviews) | 1 Bathroom

Hotel in Grey Lynn, Auckland

Luxury hotel in Auckland
Self parking and dry cleaning are available at this smoke-free hotel.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Free toiletries

Bedroom

Air conditioning

Bed sheets

Desk

Iron/ironing board

Breakfast

Coffee/tea maker

Microwave

Electric kettle

Parking

Secured covered self parking on site (NZD 30.00 per day)

Accessibility

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Entertainment

LCD TV

Cable channels

General

Elevator

English

Smoke-free property

Guest Services

Microwave

Dry cleaning service

Luggage storage

Daily housekeeping

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 7 pm minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 35 per day. cribs (infant beds) are available for nzd 20.0 per day.

Payment Policy

Covered self parking fee: nzd 30.00 per day (in/out privileges) crib (infant bed) fee: nzd 20.0 per day rollaway bed fee: nzd 35 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Denise

Apr 4, 2025 09:51:26 PM

Review Score: 6

Summary: The parking when you arrive is awkward as you have to park up near the footpath.When I checked out,no was at reception so I put the keys in the drop box.I then got rung up after 45 mins after I had checked out asking when I was leaving?

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Kitchenette, Square meters - 28, Shower only, Square feet - 301, Air conditioning, Number of bathrooms - 1, Phone, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Refrigerator, Bed count minimum 1, Bed count maximum 1
Apartment, 1 Bedroom Room Size: 592 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Hair dryer, Shower/tub combination, Number of bedrooms - 1, Square feet - 592, Separate bedroom, Cribs/infant beds (surcharge), Extra bed count 1, Number of living rooms 1, Air conditioning, Square meters - 55, Number of bathrooms - 1, Phone, Private bathroom, Kitchen, Ping - 17, Separate sitting area, Balcony, Refrigerator, Bed count minimum 1, Bed count maximum 1
Apartment, 2 Bedrooms Room Size: 969 square feet m² 2 King Beds	General Rollaway/extra beds (surcharge), Hair dryer, Square feet - 969, Shower/tub combination, Number of bedrooms - 2, Ping - 27.23, Cribs/infant beds (surcharge), Extra bed count 1, Number of living rooms 1, Air conditioning, Number of bathrooms - 2, Separate dining area, Phone, Private bathroom, Kitchen, Square meters - 90, Separate sitting area, Balcony, Refrigerator, Bed count minimum 2, Bed count maximum 2